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Privacy Policy

Spin Dinero Casino respects your privacy and aims to handle personal information in a clear, secure and responsible way. This Privacy Policy explains what information an online casino site may collect, why it is used, how it may be shared, how long it may be retained and how players can exercise their privacy choices.

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About this Privacy Policy

This Privacy Policy applies to information handled when you visit the Spin Dinero Casino website, create or use an account, contact support, make a deposit or withdrawal, participate in casino activities, or otherwise use the available services. It is intended for players in Australia and should be read together with any applicable website terms, gaming rules and responsible gambling information.

Quick links

Personal information means information that identifies you or could reasonably be linked to you. The information collected depends on how you use the website and which services you access. Some information is supplied directly by you, while other information is collected automatically from your device or generated through your activity on the site.

Spin Dinero Casino may update this Privacy Policy from time to time to reflect changes in the website, technology, business practices or applicable requirements. The latest version published on the website will apply from its stated date. Players should review this page periodically, particularly when continuing to use the services after an update.

Information that may be collected

The categories of information handled by an online casino site can vary. Depending on your interactions with Spin Dinero Casino, information may include:

  • Account details, such as your name, date of birth, contact information, login details, account preferences and information needed to manage your player account.
  • Identity and verification documents or details, where they are needed to confirm your identity, age, eligibility, account ownership or source of funds.
  • Payment and transaction records, including deposit and withdrawal information, transaction history, payment method details and records of account activity. Full payment card details may be handled by payment providers rather than stored directly by the casino site.
  • Device and technical information, such as your internet protocol address, browser type, operating system, device identifiers, language settings, general location information and website activity.
  • Cookie and similar technology information, including identifiers, preferences, session information and information about how you navigate or use the website.
  • Communications and support information, including messages, requests, feedback, verification correspondence and records needed to respond to questions or resolve account issues.
  • Information connected with gaming activity, account security, responsible gambling measures, fraud prevention and compliance checks.

You should provide accurate, current and complete information when requested. If information is missing, inaccurate or cannot be verified, access to some account functions may be delayed, restricted or unavailable. You should only provide personal information belonging to you or information that you are authorised to provide.

How information is used and shared

Personal information is used for purposes connected with operating and protecting the casino website and providing the services requested by players. These purposes may include:

  • Creating, maintaining and administering your account.
  • Processing deposits, withdrawals and other account transactions.
  • Completing identity, age, eligibility and account verification checks.
  • Detecting and preventing fraud, money laundering, account takeover, collusion, abuse and other unlawful or harmful activity.
  • Meeting applicable gambling, financial, legal, security and record-keeping obligations.
  • Providing customer support, investigating complaints and responding to questions or requests.
  • Improving website performance, user experience, security, products and services.
  • Sending service messages, account notices, security alerts and other communications necessary to operate your account.
  • Sending marketing communications where permitted and where you have provided consent or another lawful basis applies.

Information may be shared when reasonably necessary for these purposes. For example, it may be provided to payment providers, identity and verification services, fraud prevention specialists, technology suppliers, hosting providers, customer support tools, professional advisers and other service providers that assist with operating the website. These providers should only use information for authorised purposes and may be subject to confidentiality and security requirements.

Information may also be disclosed where required or permitted by applicable requirements, to protect the rights, safety, security or property of players or the website, to investigate suspected misconduct, or as part of a business change. Some service providers may process information in countries outside Australia. Where this occurs, reasonable steps should be taken to protect the information and manage the transfer in accordance with applicable requirements.

Spin Dinero Casino does not use personal information for purposes that are unrelated to the services or incompatible with the circumstances in which it was collected unless permitted or required by applicable requirements. Where consent is relied upon, you may withdraw that consent as described below, although this will not affect processing already carried out before withdrawal.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies to keep sessions working, remember preferences, support account functions, improve performance, understand website use and help protect the site from suspicious activity. Some cookies are necessary for the website to operate, while others support analytics, personalisation or marketing activities.

You can manage or delete cookies through your browser settings. Blocking or removing some cookies may affect the availability, security or performance of particular website features. Browser settings differ, so you should review the help information for your chosen browser if you want to change cookie preferences.

Security

Reasonable technical, organisational and administrative measures are used to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure communication methods and staff or supplier procedures. No website, online transmission or storage system can be guaranteed to be completely secure, so players should use a strong, unique password and keep login details confidential.

Retention

Information is retained only for as long as it is reasonably needed for the purposes described in this Privacy Policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communication records must be kept for a period required by law even after an account is closed or a player asks for deletion. When information is no longer needed, it should be securely deleted, destroyed or de-identified where reasonably practicable.

Your privacy choices and data rights

You may ask to exercise privacy rights in relation to personal information held about you. To make a request, email support@spindinerocasino.click and explain what you are asking for. For security, Spin Dinero Casino may need to verify your identity before responding and may ask for information that helps locate the relevant account or records.

  • Access: request a copy of, or information about, personal data held about you, subject to applicable limitations.
  • Correction: ask for inaccurate, incomplete or outdated personal information to be corrected or updated.
  • Deletion: ask for your personal data to be deleted where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained by law, are needed to resolve a dispute, or are required for security, compliance or legal purposes.
  • Withdrawal of marketing consent: ask for consent to marketing communications to be withdrawn. You may also use an unsubscribe option included in a marketing message where one is available. You may continue to receive essential service, security or account communications.
  • Information about handling: ask general questions about how your information is collected, used, shared or retained.

Requests will be considered in accordance with applicable requirements. A request may be refused, limited or delayed where an exception applies, where responding could affect another person’s privacy or security, or where the information must be retained. If a request cannot be completed in full, an explanation will be provided where appropriate.

If your personal details change, you should update them through the available account tools or contact support@spindinerocasino.click. Keeping information accurate helps with account security, verification, payments and important service communications.

Questions about this policy

If you have a question about this Privacy Policy, want to exercise a data right, believe that personal information may be inaccurate, or have a concern about how information has been handled, contact support@spindinerocasino.click. Please avoid sending unnecessary sensitive information in your first message. Include enough detail to identify your request, but do not send passwords or complete payment card details.

Spin Dinero Casino will review privacy requests and concerns in a reasonable manner and may ask for additional information to confirm the request or investigate the issue. This Privacy Policy does not remove any rights or protections that apply to you under relevant Australian requirements.